How it Works

 

Our Simple 7-Day Rental Service

You may choose your accessories online or in our showroom.

Online orders will be reviewed and we will call you to confirm all shipping arrangements.

Receive your accessories by express courier service and keep them for 7 days.

Look fabulous on your big day!

Place the accessories back in the shipping box (no need to clean them!) and we’ll have them picked up on the 7th day.

 

Frequently Asked Questions

What happens if some wear and tear occurs while the items are in my possession?

The rental price includes the cleaning of minor stains and minor repair (for example: falling pearls or rhinestones). The only case where you would be charged is if an exceptional level of damage or staining occurs. In that case you would be presented with two options, either to pay for the cost of cleaning/repairing or to take back the item and buy it for 85% of its value (less the amount you've already paid for its rental).

Do I have to leave a security deposit while the items are in my possession?

Yes, a security deposit preauthorization will be activated on your credit card while the items are in your possession. But no worries – regular cleaning and repair is included in the price of the rental. We will only use the security deposit in case of excessive damage, late returns or missing items. The preauthorized amount will be equal to the rental invoice’s total. The preauthorized amount will be released back to you two days after we’ve received your items.

What would happen if I don’t return the items on time?

It is of great importance to return your items according to the agreed schedule because they are needed by the next bride who reserved them. For this reason, the dates are strict and if you don’t return the item on time, it will be billed on your credit card for the purchase of the item.

What if I would like to keep an item after my wedding?

If you would like to keep an item after your wedding, please get in touch with us before your return date to get a confirmation that you can keep it.

Can I cancel my reservation?

You may cancel your reservation within 30 days to obtain a full refund, after that period you will be refunded 50% of your rental invoice.

Can I place an order if I am not yet sure about the address to which I want my accessories shipped?

Yes. You can confirm the delivery and pick up addresses later on, and you may also decide to pick up and return items yourself.